Why may transactions not appear immediately?

If you don’t see a recent transaction in Origin, it’s usually due to syncing timing or a temporary connection issue.

How syncing works:

Origin automatically syncs your linked accounts once every 24 hours. Most transactions appear shortly after they post with your financial institution, but a few factors can delay them.

Common reasons for delayed transactions:

• Temporary data access issues during system or provider updates

• Connectivity problems or weak internet connection during sync

• Your bank may require you to re-authenticate the connection

• Apple Card users: Transactions only sync when you open the Wallet app on the same iOS device used to connect your Apple account

How to resolve missing or delayed transactions:

1. Manually refresh your accounts:

• Go to your dashboard homepage

• Click the three-dot menu in the upper right of your Net Worth graph

• Select “Refresh”

2. Try a different data provider:

• Go to the Accounts page

• Click the “+” to add a new connection

• Search for your bank or card provider

• Click the three dots next to it

• Choose an alternate aggregator (Plaid, MX, or Finicity)