Robin
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Recent activity by Robin-
What if my account isn't connecting?
If you’re experiencing issues connecting your financial institution—or simply prefer to use a different connection provider—you can easily switch aggregators in the Origin app. We currently support...
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How long does it take for money I deposit to become available to trade in my Origin Investment account?
When you deposit money, it can take a few business days for the funds to fully process and settle before they are available to invest. The money begins transferring from your connected bank account...
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How do I reconnect my account?
Your account balances are refreshed at least once every 24 hours, ensuring you have the most recent data at your fingertips. Please note that certain financial institutions may require you to recon...
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What happens to my Origin Investment Account if I leave my employer or cancel my membership?
Changes in Employment StatusIf your employment status changes, contact our Support team to transition your account to direct access. Employer-sponsored accounts include a 90-day grace period, allow...
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Can I change my login from SSO?
Employer Sponsored Origin Access If your employer offers Origin as a benefit and has Single Sign-On (SSO) enabled, you must log in using their designated sign-in method. Personal credentials cannot...
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How do I hide transactions?
Here’s how to hide a transaction: Go to the Spending tab and locate the transaction you want to edit. Click the greyed out eye icon. We'll ask if you want to apply this action to any similar tran...
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Why aren’t transfers shown as expenses in my budget?
At Our goal at Origin is to help you track your actual spending as accurately as possible. That’s why transfers are treated differently from expenses in your budget and spending views. 🔍 ...
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Why can’t my partner set up their own budget?
If your partner is unable to set up their own individual budget within Partner Mode, that’s actually by design. Partner Mode is built to give both partners a shared, holistic view of their combined...
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How to make the most of subcategories in your budget
You can group your expense, income, and transfer categories however you like! Whether you’re looking for more clarity in your spending or tracking specific financial goals, subcategories can help y...
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Managing Recurring Transactions
Marking transactions as recurring helps you better track your regular expenses and predict future cash flow. While many recurring transactions (like subscriptions or paychecks) are detected automat...