How to contact the April Tax support team

April offers direct support for tax-related questions during both tax season and off-season. You can reach their team in two ways:

Support Channels

• Live Chat — available directly inside the April experience
• Email Support — available for asynchronous help (support@getapril.com)
   

Support Hours

During Tax Season (January–April)

Sunday–Sunday, 9:00 AM — 8:00 PM EST 

This extended window is designed to provide support when most people are filing.

Off Tax Season (May–December)

Monday–Friday, 9:00 AM — 6:00 PM EST

During this period, the team focuses on post-filing questions, amendments, and general tax guidance.